Railway Mission strives to be the best we can be in all circumstances. However, there may be occasions where our staff, volunteers or Trustees have not met the expectations of individuals or of the companies we serve. We take every issued raised seriously and will seek to resolve any issues in a timely manner.
If you wish to raise a concern or a complaint about the Railway Mission please use the following:
For complaints regarding:
Railway Mission is a registered charity in England and Wales (1128024) and in Scotland (SC045897). A company limited by guarantee registered in England and Wales (06519565)